US Fitness Products
  • Carolina’s Oldest Fitness Dealer & Service Provider!

  • 5 Locations in NC & SC – all with showrooms!

  • Top brands from Precor, Life Fitness, Octane, Hoist & More.

IF YOU ARE NOT SATISFIED WITH ANY OF OUR PRODUCTS WE ENCOURAGE YOU TO CONTACT US IMMEDIATELY. WE TAKE PRIDE IN THE PRODUCTS THAT WE REPRESENT AND WE WILL WORK TO ENSURE YOUR TOTAL SATISFACTION. THE FOLLOWING IS OUR RETURN POLICY:

1. ACCESSORIES CAN BE RETURNED WITHIN 30 DAYS OF PURCHASE WITH THE ORIGINAL SALES RECEIPT AND IN THEIR ORIGINAL, UNOPENED PACKAGE.

2. RETURNS ON HARD GOOD ITEMS THAT ARE STILL IN THEIR ORIGINAL, UNOPENED PACKAGE ARE ACCEPTED WITHIN 30 DAYS FROM DATE OF PURCHASE AND ARE SUBJECT TO A 20% RE-STOCK FEE. BALANCES WILL BE RETURNED IN THE SAME FORM AS PAYMENT WAS RECEIVED WITH THE EXCEPTION OF CASH PAYMENT. CASH AND CHECK PAYMENTS WILL BE RETURNED IN THE FORM OF A COMPANY CHECK WITHIN 10 BUSINESS DAYS.

3. NO RETURNS ON OUT OF BOX MERCHANDISE OR CLEARANCE ITEMS.

4. NO REFUNDS OR CANCELLATIONS ON SPECIAL ORDER PRODUCT.

5. NO REFUNDS ON INBOUND OR OUTBOUND SHIPPING CHARGES OR LABOR CHARGES IF THE LABOR HAS BEEN PERFORMED.

A MAIN BENEFIT OF PURCHASING FROM US FITNESS IS THAT YOU CAN TRY THE EQUIPMENT PRIOR TO PURCHASING. WE ENCOURAGE CUSTOMERS TO ACTUALLY WORK-OUT ON OUR EQUIPMENT IN THE STORE. ANOTHER BENEFIT OF BUYING FROM US FITNESS IS THAT YOU ARE SUPPORTED BY OUR FACTORY TRAINED SERVICE DEPARTMENT. IN THE UNLIKELY EVENT THAT A PROBLEM OCCURS OUT-OF-BOX WE WILL PROMPTLY DISPATCH A TECHNICIAN TO GET YOUR MACHINE UP AND RUNNING QUICKLY SO YOU CAN BEGIN EXERCISING ON YOUR NEW MACHINE.

IF YOU ARE BEGINNING A NEW EXERCISE ROUTINE WE RECOMMEND YOU START OUT VERY CONSERVATIVELY WITH JUST 5-10 MINUTES A DAY FOR YOUR FIRST 2-3 WORKOUT SESSIONS IN ORDER TO GAUGE YOUR BODY’S RESPONSE TO THE NEW ACTIVITY. EVEN IF YOU’VE BEEN EXERCISING OUTDOORS OR ON A DIFFERENT KIND OF EXERCISE EQUIPMENT, WE STILL RECOMMEND A CONSERVATIVE START FOR THE FIRST 2-3 SESSIONS. IF YOU OVER EXERT YOURSELF THE FIRST TIME YOU USE YOUR NEW MACHINE IT MAY TAKE SEVERAL DAYS OR WEEKS FOR YOUR BODY TO RECOVER ENOUGH TO EXERCISE AGAIN.

ALTHOUGH OUR STAFF ARE TRAINED FITNESS PROFESSIONALS, OUR ADVICE IN NO WAY SUBSTITUTES FOR OR SUPERCEDES THE ADVICE OF A MEDICAL PROFESSIONAL. PLEASE CONSULT YOUR PHYSICIAN PRIOR TO ENGAGING IN A NEW FITNESS PROGRAM.